FAQ, without the maze.
Welcome to the Payzo virtual cards FAQ. Find answers about cards, accounts, verification, fees, Premium plans, deposits, withdrawals, and account setup.
Payzo Virtual Cards FAQ
Cards
Load from the main balance to activate. Issue more cards as verification rises. Separate everyday and ads products so declines on one do not stain the other.
Accounts
One login, one crypto-funded ledger, many cards. Teams can be added on higher plans without splitting the treasury across random wallets.
Verification
Start light to try a card. Higher KYC unlocks 3DS products, more live cards, and Premium. Follow the Verification tab in the app.
Fees and limits
Load fees depend on amount and product. Ads cards publish 6%, 5%, and 3.75% bands. Card issuance and withdrawal limits follow your tier.
Premium plan
Lower fees, faster withdrawals, more cards, priority support. Upgrade in the app when volume justifies it.
Teams
Share access without sharing seed phrases. Operator seats belong on Premium, not on a personal login passed in chat.
Still stuck?
Open the app or write the desk from the contact page. Bring the last four of the card and the decline code.